Apps vs. bots

By Dan Grover, this is a consistently fun and stimulating piece, and it also comes out in favor of China’s WeChat.  Here is one excerpt:

QR Codes — When I left the US, QR codes were a joke. Putting them on things was a way to tell people you’re a douche, like using lots of hashtags or wearing a Bluetooth headset. They were once this way in China, too, until WeChat doubled-down on them. Now, they’re used for people, group chats, brands, payments, login, and more. They’re in plenty of other apps as well. In a place where everyone has adopted them and knows how to scan them, they’ve become a wonderful, fast way to link the offline and online worlds that saves untold amounts of time. But they have a few downsides. One is that they look like robot barf. The other is that, at least here, if you scan a code in the wrong app, you’ll get a webpage telling you to go install the right app, if not something totally inscrutable. Something that was once defined as an open standard is now non-inoperable. I predict great things for Facebook and Snapchat’s de-uglified take on QR codes. Still, I wish my phone’s OS could scan any such code (or detect them in photos) and do the right thing, but it seems the window of opportunity has passed for this.

And this:

I want the first tab of my OS’s home screen to be a central inbox half as good as my chat app’s inbox. It want it to incorporate all my messengers, emails, news subscriptions, and notifications and give me as great a degree of control in managing it. No more red dots spattered everywhere, no swiping up to see missed notifications. Make them a bit richer and better-integrated with their originating apps. Make them expire and sync between my devices as appropriate. Just fan it all out in front of me and give me a few simple ways to tame them. I’ll spend most of my day on that page, and when I need to go launch Calculator or Infinity Blade, I’ll swipe over. Serve me a tasty info burrito as my main course instead of a series of nachos.

Recommended, including for those of you who don’t see the Chinese as innovators.

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