Deterrence
She told Hawaii News Now that she considered protesting, but was scared to make a scene. “I started remembering all those incidents with United on the news. The violence. Teeth being knocked out,” she said.
Here is the full story. Basically the two-year-old toddler did not have his boarding pass properly scanned, the seat was given away to someone else, and he had to sit on his mother’s lap for a three-hour flight.