Results for “amazon”
5126 found

Amazon employment and the tax wedge

A few points on the Amazon story everyone is talking about:

1. First, if the story is somewhat true but exaggerated (a plausible scenario for something anecdotally based), the story may help Amazon with its current (but not prospective) employees.   A lot of people suddenly are feeling better treated than the perceived average, and that may boost their morale and productivity.  Yet they still feel the surrounding pressures to succeed.  As a countervailing force, Amazon is now less of a high status place to work and that may lower productivity and also it may hurt recruiting.

2. Given the existence of a tax wedge, Amazon employees are perhaps treated better than they would be in an optimum.  There is in general an inefficient substitution into non-pecuniary means of reimbursing workers because workplace income is taxed but workplace perks are not.  So arguably Amazon is treating its workers too well.  Think of this as another form of corporate tax arbitrage.

3. There is no right to an upper middle class lifestyle.  And for a large number of people, getting one is not easy.

Why Does Ursula K. Le Guin Hate Amazon?

Ursula K. Le Guin’s poorly-argued and evidence-free rant against Amazon is more about her hatred of capitalism than about Amazon’s actual effect on the market for books. Here’s Le Guin:

[Amazon’s] ideal book is a safe commodity, a commercial product written to the specifications of the current market, that will hit the BS list, get to the top, and vanish. Sell it fast, sell it cheap, dump it, sell the next thing. No book has value in itself, only as it makes profit. Quick obsolescence, disposability — the creation of trash — is an essential element of the BS machine. Amazon exploits the cycle of instant satisfaction/endless dissatisfaction. Every book purchase made from Amazon is a vote for a culture without content and without contentment.

The same argument was made in the late 1990s against chain bookstores like Border’s. It wasn’t a good argument then (see Tyler’s masterpiece, In Praise of Commercial Culture) but at least at that time it was debatable. Le Guin’s attempt to resurrect the argument today is bizarre. Does anyone doubt that it is easier to buy a niche book today than it ever has been in the entire history of the world? Indeed, does anyone doubt that it is easier to buy a Ursula K. Le Guin book today than it ever has been in the entire history of the world?

Larger markets support greater variety. A bookstore that only sells locally can’t stock many books. It’s the smaller store that fears taking a risk because the opportunity cost of shelf space is so high. Amazon lowers the cost of stocking books through efficient logistics and by warehousing in relatively low-cost areas (subject to being close to markets). The fixed costs of distribution are then spread over a much larger (inter)-national market so it pays to stock many more books.

Amazon makes a lot of money selling niche books. The precise numbers are debatable because Amazon doesn’t release much data but Brynjolfsson, Hu and Smith estimated that the long-tail accounted for nearly 40% of Amazon sales in 2008, a number that had risen over time. Indeed, since costs aren’t that different it’s not obvious that Amazon makes much more from selling a million copies of a single book than from 10 copies of each of 100,000 books (especially if they are ebooks).

Ebooks take this argument to the limit and the data show greater diversity in who publishes books than ever before. According to a recent Author Earnings report:

…indie self-published authors and their ebooks were outearning all authors published by the Big Five publishers combined

Perhaps what pushes Le Guin onto the wrong track is that there are more (inter)-national blockbusters than ever before which gives some people the impression that variety is declining. It’s not a contradiction, however, that niche products can become more easily available even as there are more blockbusters–as Paul Krugman explained the two phenomena are part and parcel of the same logic of larger markets. It’s important, however, to keep one’s eye on the variety available to individuals. Variety has gone up for every person even as some measures of geographic variety have gone down.

In the past small sci-fi booksellers in out-of-the-way places (link to my youth) barely eked out a living from selling books. Precisely because they didn’t make a lot of money, however, the independents signaled their worthy devotion to the revered authors. Today, Amazon sells more Le Guin books than any independent ever did. But Bezos doesn’t revere Le Guin, he treats her books as a commodity. That may distress Le Guin but for readers, book capitalism is a wonder, books and books and books available on our devices within seconds, more books than we could ever read; a veritable fountain, no a firehose, no an Amazon of books.

The Amazon order test as an algorithm for evaluating books

If you read a book, how many other related or similar books does it make you order?  (Of wish to order, if you are budget constrained.)  If the number is at least three or four, the book you read is almost certainly very interesting and worthwhile, if not always accurate.

Andrew Roberts’s biography of Napoleon made me want to read an additional biography of Napoleon, because it made his life to me more interesting.  It made Napoleon’s period more interesting too.  I might read a book on cavalry tactics as well, a topic I have never read on before.

Some books pretend to be the final word on a topic, but it is unlikely they succeed.  If you don’t end your read with some additional book orders, maybe you need to ask yourself what exactly went wrong.

At times it is not a book order which is the appropriate follow-up.  Say you read a book on Sri Lanka and you respond by going to Sri Lanka, well that counts too.  Or a biography of Beethoven may lead you to more of his music, rather than to another book on his life.

If I apply the Amazon order test, the best book for me this last year was Michael Hoffman’s Where Have You Been?: Selected Essays.

Hofmann’s book wins additional points for chain effects, namely the books I ordered, as a result of reading Hofmann, in turn made me want to order further books.  But chain effects are tricky.  Following my read of Andrew Roberts, and then a follow-up Napoleon biography, will I read yet another life of Napoleon?  That may depend on how good the follow-up is, and Roberts should not be held liable for that.  Or should he?  What should you think of a book which leads you to so-so follow-ups rather than to excellent follow-ups?  A blog post which does the same?

What percentage of the value of a book is derived from the quality of the follow-ups it induces?  Under plausible rates of discounting, for serial readers this could easily by eighty or ninety percent or more.  (Could it be that actual book reviews are not consequentialist? Horrors.)  How about a book review outlet which refuses to consider the books under consideration, but rather considers and evaluates what they will induce you to read next?

I would subscribe.

What is the welfare cost of Amazon supply restrictions on books?

Maybe that welfare cost is not very high at all.   After all, if Amazon does not carry a book you can sign up at the Barnes & Noble website and that takes a few minutes at most.

There is a tension in most criticisms of Amazon.  On one hand, the critic wishes to argue that a “not carry” decision by Amazon has a big impact on how a book does.  On the other hand, the critic wishes to argue that the loss of access to particular titles is a big deal.  You cannot easily have it both ways.  If readers won’t switch to B&N.com, they must not care very much about particular titles, in which case the Amazon refusal to carry (or delay in shipping) is small even relative to the size of the (small) trade in books.

Krugman’s column today, which covers Amazon vs. Hachette, appears terrible at first glance, but in fact he presents a new and original argument.  Get past the mood affiliation and you come to this:

…what Amazon possesses is the power to kill the buzz. It’s definitely possible, with some extra effort, to buy a book you’ve heard about even if Amazon doesn’t carry it — but if Amazon doesn’t carry that book, you’re much less likely to hear about it in the first place.

If I may fill in some blanks, one possible version of the hypothesis — to pull an idea from Gary Becker and Steve Erfle — is that readers consume both “books” and “buzz around books” as complements.  The marginal gains from books can be low but the marginal gains from the bundled package may be much higher and those higher gains will not be measured by the (high) price elasticity of book purchases.

In the early stages of this war, Amazon boycotts have often increased the buzz for a book, such as with Beth Macy’s Factory Man.  But if these practices continue, they will cease to be news stories and an Amazon refusal to carry or promote plausibly will damage how books will do, without much potential for upside.

How much of the value in a book/buzz package is due to the buzz?  65 percent?  That would explain the concentration of reading interest among bestsellers and books your peers are reading.  But if Amazon won’t carry or promote a book, does the total supply of buzz fall?  Or does the buzz simply transfer to other titles?  In the latter case we are again back to small welfare costs from an Amazon refusal to carry.  Krugman’s idea is fun, but I am still inclined to think the welfare cost of Amazon supply restrictions on individual books likely is small, again even relative to the size of the book sector, much less relative to gdp.

It is fine to argue that Amazon is being unfair to some authors and to object on ethical grounds.  The economist also should add that readers don’t seem to mind very much.  Most of the objections I am seeing are coming from authors and publishers, who of course in this sector are much less diversified in their interests than are readers.

Will Amazon copy Netflix?

According to Gigaom, the e-commerce giant [Amazon] is working on a subscription ebook service called Kindle Unlimited, which would offer unlimited ebook rentals for $9.99 a month.

There is more here.  According to one estimate it would be for 638k titles or so, of course it will matter a great deal which ones.  I would consider this “developing,” but also “not yet confirmed.”

Addendum: Virginia Postrel offers a good analysis.

Back to the Amazon future (sign me up)

Amazon.comAMZN +0.43% knows you so well it wants to ship your next package before you order it.

The Seattle retailer in December gained a patent for what it calls “anticipatory shipping,” a method to start delivering packages even before customers click “buy.”

There is more here.  And here are our previous posts on Amazon.

The pointer is from @MattYglesias.

Amazon markets in everything

The cash-short United States Postal Service, which has failed to win congressional approval to stop delivering mail on Saturdays to save money, has struck a deal with the online retailer Amazon.com to deliver the company’s packages on Sundays — a first for both, with obvious advantages for each.

There is more here.  And here is an example of the trouble Amazon can get you into.

Amazon markets in everything

Note: This item is only available from third-party sellers (see all offers.)
Available from these sellers.
1 new from $55,000.00
  • Financial Analyst
  • Specialties: Data management, Financial Reporting; Financial Modeling; Cash flow valuation, Scenario/sensitivity analysis, and ROI, NPV, and IRR analyses; Advanced proficiency with Microsoft Office 2011, ability to quickly adapt to new database software.

The link is here, with review, a bargain I say, hire her!  And see if they will throw in free shipping…

Amazon will offer free shipping to Singapore (and India)

Matt will be excited:

Popular online shopping site Amazon now provides free shipping to Singapore.

As long as shoppers in the country make a purchase of SGD$160 (USD$125) or over, they will be entitled to this free shipping under the site’s “Free AmazonGlobal Saver Shipping” program.

This new privilege, which also applies to consumers in India, was announced on the website on Friday.

The qualified amount to be spent by shoppers for the free shipping does not include import fees, gift-wrap charges, duties and taxes.

The free shipping is only provided to online shoppers purchasing goods sold directly by Amazon and not by their third party retailers.

The goods purchased must also be eligible for the AmazonGlobal program, which makes up a majority of the site’s product catalog, ranging from automotive products, electronics and jewelry to name a few.

However, shoppers need to make sure that the goods to be shipped do not exceed 20lbs. (9 kg) or they will not qualify for the free shipping service.

The link is here.

Is Amazon Art a doomed venture? Let’s hope so

I do not think it will revolutionize the art world:

Amazon has just announced that it’s partnered up with over 150 galleries and art dealers across the US to sell you fine art through its new initiative Amazon Art.

The site offers over 40,000 original works of fine art, showcasing 4,500 artists. That, perhaps unsurprisingly, makes it the largest online collection of art directly available from galleries and dealers. Partners in the project include Paddle8 in New York, the McLoughlin Gallery in San Francisco, and the Catherine Person Gallery in Seattle.

Last month, the Wall Street Journal reported that Amazon—which will reportedly take a 5 to 20 percent cut on all sales—was planning to launch the new service. At the time, it seemed that plenty of galleries thought that selling art online via Amazon may be distasteful. Clearly, that negative feeling hasn’t stopped Bezos & Co..

Given Amazon’s last attempt at selling art—a project with Sotheby’s back in 2000 — only lasted 16 months, it’ll be interesting to see how the initiative works out.

I expect the real business here to come in posters, lower quality lithographs, and screen prints, not fine art per se.  And sold on a commodity basis.  There is nothing wrong with that, but I don’t think it will amount to much more aesthetic importance than say Amazon selling tennis balls or lawnmowers.

Should you buy this mediocre Mary Cassatt lithograph for “Price: $185,000.00 + $4.49 shipping”?  (Jeff, is WaPo charging you $250 million plus $4.49 shipping?  I don’t think so. )

One enduring feature of the art world is that a given piece will sell for much more in one context rather than another.  The same painting that might sell for 5k from a lower tier dealer won’t command more than 2k on eBay, if that.  Yet it could sell for 10k, as a bargain item, relatively speaking, if it ended up in the right NYC gallery (which it probably wouldn’t).  Where does Amazon stand in this hierarchy?  It doesn’t look promising.

Their Warhols are weak and overpriced, even if you like Warhol.  Are they so sure that this rather grisly Monet is actually the real thing?  I say the reviews of that item get it right.  At least the shipping is free and you can leave feedback.

I’ve browsed the “above 10k” category and virtually all of it seems a) aesthetically absymal and b) drastically overpriced.  It looks like dealers trying to unload unwanted, hard to sell inventory at sucker prices.  I’m guessing that many of these are being sold at multiples of three or four over auction price histories.  Is this unexceptional John Frost worth even a third of the 150k asking price?  Maybe not.

Amazon wouldn’t sell you a kitchen blender that doesn’t work, or that was triple the appropriate cost, so why should they sully their good name by hawking art purchase mistakes?  If you’ve built the best web site in the history of the world, which they have, you may decide that quality control should not be tossed out the window.  Much as I admire their shipping practices, what makes Amazon work for me is simply that they sell better stuff and a wider variety at cheaper prices.  Why give that formula up by treading into a market where such an approach won’t make any money?  Why compete in a market where an awesomely speedy physical delivery network means next to nothing?

Overall, I don’t see the advantage of Amazon over eBay in this market segment.  One nice thing about eBay is that you can see if anyone else is bidding and also that surprise quality items pop up on a relatively frequent basis, due to a fully decentralized supply network.  You also can hope for extreme bargains and indeed I have snagged a few in my time.  On the new Amazon project, supply is restricted to a relatively small number of bogus, mainstream galleries, about 150 of them according to the publicity.

eBay has the advantage with “free for all,” and good galleries and auction houses have the advantage when it comes to certification and pricing reliability.  I don’t see the intermediate niche that Amazon is supposed to be trying to fill.

I’m a big fan of Jeff Bezos buying The Washington Post, but if you’re looking for the case against that move, just click on that Monet purchase and see what happens.

Google, Amazon, Apple, and Facebook will own lots of content

These days the natural monopoly of Apple is looking less permanent, but here is what I wrote a short while ago:

I expect two or three major publishers, with stacked names (“Penguin Random House”), and they will be owned by Google, Apple, Amazon, and possibly Facebook, or their successors, which perhaps would make it “Apple Penguin Random House.”  Those companies have lots of cash, amazing marketing penetration, potential synergies with marketing content they own, and very strong desires to remain focal in the eyes of their customer base.  They could buy up a major publisher without running solvency risk.  For instance Amazon revenues are about twelve times those of a merged Penguin Random House and arguably that gap will grow.

There is no hurry, as the tech companies are waiting to buy the content companies, including the booksellers, on the cheap.  Furthermore, the acquirers don’t see it as their mission to make the previous business models of those content companies work.  They will wait.

Did I mention that the tech companies will own some on-line education too?  EduTexts embedded in iPads will be a bigger deal than it is today, and other forms of on-line or App-based content will be given away for free, or cheaply, to sell texts and learning materials through electronic delivery.

Much of the book market will be a loss leader to support the focality of massively profitable web portals and EduTexts and related offerings.

With the sale of The Washington Post to Jeff Bezos (btw not to the company), we have now taken one step down this road.

Amazon vs. expert reviews of a book

…experts and consumers agreed in aggregate about the quality of a book.

Amazon reviewers were more likely to give a favourable review to a debut author, which the Harvard academics said suggested that “one drawback of expert reviews is that they may be slower to learn about new and unknown books”.

Professional critics were more positive about prizewinning authors, and “more favourable to authors who have garnered other attention in the press (as measured by number of media mentions outside of the review)”.

Discovering that an author’s connection to a media outlet increased their chances of being reviewed by roughly 25%, and that the resulting review was 5% more favourable on average, the academics then investigated whether this was down to collusion.

They concluded that the bias was down to the media outlets aiming their reviews at their audience, “who have a preference for books written by their own journalists”, rather than collusion.

Here is more, written up by The Guardian.  The research paper, by Michael Luca, is here.  It is not his first published paper, and he teaches at Harvard Business School.

Amazon reviews of milk

From Amazon:

Here is a positive (five star) review:

At first, the idea of buying this milk online for hundreds of dollars
seemed absurd. Then I started thinking about the Romans. What would the
Romans think of this? Never mind the milk – the milk is common,
pedestrian, it's just milk. Even Romans had milk. No, it's the plastic
packaging. It is transparent, flexible, seals tightly and lasts
forever. The Romans would have never seen anything like it. So based on
this, I decided to buy something that the Romans would have paid any
amount for. Compared to Romans, I got it for a steal.

The Romans had legions and controlled a wide swath of the Earth.
They were the foundation of western civilization. But they never had a
Tuscan milk jug.

Here is a negative (one star) review:

If you have no weapons, I don't recommend Tuscan Milk. Instead, I
recommend getting a set of nunchucks or a club. A broom stick or a
brick are good too. If you can't find anything at all, you can buy the
book Combat Without Weapons available on Amazon. Tuscan Milk does not
work well as a weapon because it is hard to swing and difficult to
throw. It also can't be used to stop any bullets. I read on a website
that it can stop a knife, once. That's not really worth it to me.
Unless you are attacked by cats, and need a distraction, you probably
don't need Tuscan Milk. I wish someone had written a review like this
before I bought the milk. I hope this review is helpful.

The gallon costs $69.99 on Amazon.  I thank Eric H for the pointer.

Addendum: Eric also points me to this review:

"Pros: Inexpensive, easy set up.
Cons: Short product lifecycle. No instruction manual. No optical/coax sound
output."