Managing AI Employees

Lattice is a platform for managing employees. I believe this announcement from the Lattice CEO is real:

Today, Lattice made history: We became the first company to give digital workers official employee records in Lattice. This marks a huge moment in the evolution of A1 technology and of the workplace. It takes the idea of an “AI employee” from concept to reality — and marks the start of a new journey for Lattice, to lead organizations forward in the responsible hiring of digital workers. Within Lattice’s people platform, AI employees will be securely onboarded, trained, and assigned goals, performance metrics, appropriate systems access, and even a manager. We know this process will raise a lot of questions and we don’t yet have all the answers, but we want to help our customers find them. So we will be breaking ground, bending minds, and leaning into learning. And we want to bring everyone along on this journey with us.

On the one hand, this is wild. On the other hand, it makes perfect sense to use our current system of managing employees–performance reviews, training, feedback, yearly bonuses and so on–to manage AIs. In essence, human management systems become the interface for AI workers.

Every team will soon include AI workers. At first, this will be the AI stenographer who keeps the minutes, the admin who reminds everyone of their tasks, and the PowerPoint designer who puts together presentations but quickly this will evolve and some AIs will naturally take on supervisory roles until, my boss is an AI, will not seem strange.