The average user [of the optional toll lanes] is younger than 45 and has a household income of less than $100,000 a year, according to a new survey.
About 60 percent of the frequent users said they have household incomes of less than $100,000, and a similar share have a bachelor’s degree or higher. About one-third of those users said they don’t mind the tolls because their employers pick up the bill, according to the survey.
They are loyal Amazon customers who get a package from the online retailer at least once a month.
“They don’t mind paying a fee for convenience services and similarly don’t mind paying for tolls,” Bell said.
Congestion pricing in the D.C. area has been a major success. And many of its benefits are overlooked. Consider me, a relatively well-educated and high-income user of the roads. After a few years, I still can’t figure out how to use the new Beltway lanes, and when they let me get off where I want to, or not. So I have never used them once. Still, they clear the rest of the road for me.