The Daily Beast hit piece on Amazon, ‘Colony of Hell’: 911 Calls From Inside Amazon Warehouses, insinuates (while denying that this is what they are doing) that Amazon warehouses are an unsafe space that generates mental health problems. The upshot is this:
Between October 2013 and October 2018, emergency workers were summoned to Amazon warehouses at least 189 times for suicide attempts, suicidal thoughts, and other mental-health episodes, according to 911 call logs, ambulance and police reports reviewed and analyzed by The Daily Beast.
The reports came from 46 warehouses in 17 states—roughly a quarter of the sorting and fulfillment centers that comprise the company’s U.S. network. Jurisdictions for other Amazon warehouses either did not have any suicide reports or declined requests for similar logs.
So how many employees does this cover? No answer. Note also the weasel words, jurisdictions which “did not have any suicide reports or declined requests” are not included. So that could mean that a majority of fulfillment centers reported no serious mental health problems. Basically the report is devoid of useful information.
As far as I can tell from the report, there were no actual suicides at Amazon warehouses during this time period. Nevertheless, let’s try to do some back of the envelope calculations. Amazon has about 125,000 full time workers in its fulfillment centers but in a typical year they will double that during holiday season so say 250,000 employees in a year. The US suicide rate for working age adults is 17.3 per 100,000 so over five years we would expect 216 suicides and many more “suicide attempts, suicidal thoughts, and other mental-health episodes”. Indeed, the National Institute for Mental Health reports that 0.5% of Americans aged 18 years or over attempted suicide in 2016 so we would expect 6,250 suicide attempts in a population of Amazon-sized workers (250000*.005*5=6,250). Of course, the Daily Beast’s numbers don’t cover all fulfillment centers, most suicides wouldn’t occur at work and there are a variety of other issues so cut these numbers down as you see fit. For any reasonable estimate, however, there is no reason, in this data, to think that Amazon’s numbers are in any way unusual for a large employer.
The CDC does have some limited data on suicide by occupation and the real outlier is the construction and extraction industry which has a suicide rate over 50 per hundred thousand, several times the national average.
Moreover, if you really want to find out what it’s like to work at an Amazon fulfillment center don’t look at anecdotes, look instead to the over 5 thousand reviews for this job at Indeed.com which gives Amazon 3.6 stars out of 5. Not stellar but not bad either. Costco, one of the most beloved and best ranked employers in the United States, has a rating of 4.2.
It’s obvious that there is a political impetus to go after big tech companies. Whatever one’s thoughts about that, we shouldn’t let propaganda infect our decisions.